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5 Things You Won’t Hear the Best Leaders Say in 2020

Let’s start with the most clichéd item on the list…

“We’ve always done it this way.”

You’d be hard-pressed to find anyone who would disagree that this is one of the most useless statements of mindset there is. Still, every year I hear people at events and workshops who complain that leaders in their organization say this––or something similar.

Our world is moving at an incredible pace and it’s not slowing down. If you’re not continually transforming and adapting––as an individual and as an organization––you’re going to get left in the dust.


“I just don’t understand this generation.”

Well, you’d better try.

I’ve got to be honest, this one really yanks my chain. Why do we need to revisit this stupid idea with every new generation?

At one of our workshops one of the participants told me about a new compensation package he had developed to motivate his youngest gen employees, at that time millennials. He had worked two years to design a program he was sure would inspire new levels of performance…

Except it didn’t. “I just don’t get this new generation” he said.